Red Moccasins
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You're not alone! Our rockstar support team is ready when you need us!
The Support team members provide help with every problem you might encounter. Our support policy is to respond within 24 hours, but in practice we usually address your query much sooner.
To secure speed and quality of our processes, Support team members review all incoming queries and emails every day to assess the complexity and urgency of every issue immediately. When the closest Support center can’t respond to the query fast enough, another center takes over the issue so that we always provide our customers with the highest standards of support.